Terms and Conditions

Who provides this website?

The website is operated by QShip Worldwide (India) Private Limited, Block A2, Janakpuri, New Delhi, Delhi 110058, India. By using it you accept these terms.

What does the website provide?

• Information about our services, written to be accurate on the date shown on each page but subject to change as regulations, tariffs and carrier schedules change.
• A way to request a quote or send an enquiry. A quote request is not a booking, and a reply from us is not a contract until a booking confirmation is issued.
• Shipment tracking for numbers issued by us. Tracking information is provided as received from the carrier and the handling facilities and may lag actual events.
• An optional newsletter.

How should quotes and transit times on the site be read?

Transit times, charges and document requirements on service pages are typical figures for the routes we operate, given for guidance. A firm quote is issued in writing for a specific shipment and is valid for the period stated on it. Surcharges, exchange rates and carrier schedules change, and the firm quote governs.

What are your responsibilities as a user?

• Provide accurate information in any form you submit.
• Use the tracking service only for shipments you are party to. Automated or bulk querying of the tracking service is prohibited and is rate-limited.
• Do not attempt to interfere with the website, probe its security or submit malicious content.

Who owns the content?

Text, images, layouts and code on this website belong to QShip Worldwide (India) Private Limited or are used under licence. Partner and marketplace marks belong to their owners and appear under their brand guidelines. You may quote short extracts with attribution and a link; you may not reproduce pages or images without written permission.

What is our liability for the website?

The website is provided as is. We do not guarantee it will be available without interruption or free of errors. To the extent the law allows, we are not liable for loss arising from reliance on general information on the site, from tracking information that is delayed or inaccurate as received from third parties, or from interruption of the site. Nothing in these terms limits liability that cannot be limited by law. Liability for freight services is governed by the applicable service agreement and the relevant transport conventions.

Links to other websites

The site links to the external tracking system, to partner programme pages and to review platforms. We are not responsible for the content or the privacy practices of those sites.

Governing law

These terms are governed by the laws of India. Disputes about the website are subject to the exclusive jurisdiction of the courts at New Delhi.

Changes to these terms

Updated terms are posted on this page with a new effective date and apply from that date.